Online Gambling in Alberta: Play Alberta Casino and App Review 2024

Last Updated: March 5, 2024 Overall Rating: 3.5/5

Play Alberta has quickly established itself as a leading online gambling platform, exclusively for residents of Alberta. It offers a comprehensive assortment of online casino games and live betting options, designed to cater to different player’s interests. Under the regulation of the AGLC, this platform prioritizes player safety, adherence to legal standards, and equitable play. This promotes a secure and responsible gambling environment.

Play Alberta website Play Alberta website
Pros and Cons for Play Alberta:
  • Licensed by the Alberta iGaming licensing authority
  • Mobile compatible
  • 24/7 customer support via live chat and phone
  • Early cashout options for sports betting markets
  • Limited selection of bonuses compared to other iGaming sites
  • Limited number of games
  • Only accepts Visa and Mastercard deposits
Rating Summary: Games and Software Rating: 0/5 Usability & Compatibility Rating: -/5 Banking Rating: 0/5 Fair Play and Safety Rating: 0/5 Responsibility Rating: -/5 Customer Support Rating: 0/5
Casino Info: Available in Alberta Yes Since: 2020 Live Chat: Yes Payout Speed: Live Dealers: No Ongoing Promotions: Yes

Key Features and Offerings:

The platform offers a variety of gaming and betting options designed to cater to diverse preferences, they include:

Play Alberta Bonuses and Promotions

Play Alberta extends a range of bonus offers to both new and existing customers. These are offered to improve their gaming and betting experience. The bonuses are tailored for casual bettors and casino game pros alike. They come with straightforward requirements and direct benefits.

New Customer Offers

Sportsbook Promotions

The sportsbook section of Play Alberta features promotions that cater to fans of major sporting events. This ensures users have an added incentive to enjoy their favorite games.

Casino Promotions

Play Alberta casino promotions are designed to provide extra excitement and opportunities for players within the casino section of the site.

Ongoing Promotions for Active Customers

Play Alberta maintains engagement with its active customer base through regular promotional offers. They primarily consist of small free bets applicable across a wide range of sports or targeted markets. These offers are communicated directly to customers via account inbox or email for personalized and timely bonuses.

Key Points on Bonuses and Promotions

Bonus Rating: 4.3/5

Our team rates Play Alberta's bonuses and promotions at 4.3 out of 5, appreciating the platform's diverse offerings that cater effectively to both new and existing customers. Play Alberta's efforts to balance attractive bonuses with responsible gaming within its regulatory framework showcase its dedication to enhancing player engagement and satisfaction. This is true despite the typical wagering requirements.

Play Alberta's Casino Game Selection

Play Alberta Casino, offers a concise yet diverse assortment of gaming options designed for all players. Despite not having an extensive library, the platform provides a well-curated selection including slots, table games, instant win games, Keno, and a live dealer section. Play Alberta can hold its own against some of the best casinos in Canada. While the quantity may be limited, the quality and variety of gaming experiences remain high.

The gaming suite at Play Alberta includes a balanced mix of traditional and modern offerings.

Gaming Providers

Play Alberta collaborates with a select group of iGaming providers for entertaining, fair, and high quality games. Some iGaming game providers partnering with Play Alberta Casino include the following:

Is Free/Demo Play Mode Available?

The majority of the games on the site have a demo or free-play option. Demo play simply means you can test out a game's performance and also hone your skills without having to risk any of your funds.

Comparison to Competitors

Play Alberta's game library is more modest in size with fewer than 300 titles. However, recent partnerships with providers like Pariplay through its Fusion Platform, have enriched the selection with popular slots like "Capital Gains," "Golden Wins," and "Tiger Lord."

Game Selection Rating: 4.2

Our team has carefully evaluated Play Alberta's casino game selection, awarding it a solid 4.2 out of 5 rating. This reflects our appreciation for the platform's diverse yet focused assortment of gaming options. Although not extensive, they are thoughtfully curated to suit various player tastes. Play Alberta's curated slots, classic table games, and live dealer section highlight its focus on quality and player satisfaction. Despite room for more live dealer games, Play Alberta's dedication to superior gaming experiences stands out. This shows its commitment to the online gaming community.

Play Alberta Sportsbook

Play Alberta's sports betting platform stands out in the Alberta market for its extensive coverage. It offers over 30 sports that range from major to niche categories. This diversity of sports betting in Alberta ensures that bettors have access to a broad spectrum of betting opportunities. Play Alberta sports betting caters to a variety of interests. This includes widely followed Canadian sports such as hockey and football to lesser-known sports like cricket and lacrosse.

Extensive Sports Coverage

Play Alberta's sportsbook does not skimp on variety, they cover:

Betting Markets and Tools

The sportsbook's approach to betting markets and tools includes:

Odds Analysis

An essential aspect for bettors is the competitiveness of odds. A comparison with other sportsbooks indicates that Play Alberta often has less competitive odds. This could impact the potential returns for bettors. The comparison was specifically noted for events in the English Premier League and NHL games, highlighting differences that could influence betting decisions.

On February 13th, for example, a comparison between Play Alberta and Betway Sportsbook revealed that Play Alberta often has less competitive odds. The match between the Calgary Flames and New York Rangers saw Play Alberta offering odds of 2.35 and 1.60, respectively. Betway provided marginally better odds for bettors with 2.33 for the Flames and 1.61 for the Rangers. These subtle differences in odds are critical as they influence the potential returns for bettors.

Live Betting Experience

Despite a more basic platform layout, Play Alberta offers a solid live betting experience. The sportsbook provides a substantial number of live betting options across major league matches in North America and international sports. This ensures bettors have access to a dynamic range of in-play betting opportunities.

Early Cash Out Feature

The early cash-out feature is a standout tool for managing bets. This option allows bettors to settle bets before the conclusion of a game. It offers a strategic way to secure wins or minimize losses based on the unfolding game dynamics.

Play Alberta's Sports Coverage

A deeper dive into specific sports coverage reveals:

Sponsorship and Partnership Potential

Currently, Play Alberta does not have major sponsorships or partnerships. As a government-regulated sportsbook, this might impact its ability to engage in certain types of promotional activities. However, future growth and brand development could lead to new opportunities in this area.

Betting Markets and Types

Play Alberta offers a diverse range of betting markets and types for various betting preferences. This includes straightforward options like moneyline bets to more complex wagers such as point spreads, over/under totals, props, futures, and parlays. The variety ensures bettors have multiple ways to engage with their favorite sports.

Sportsbook Rating: 4/5

Our team has closely reviewed Play Alberta's sportsbook, awarding it a commendable rating of 4.0 out of 5. This rating reflects the sportsbook's broad coverage of over 30 sports. It appeals to a wide spectrum of bettors by including both major Canadian sports and niche markets like cricket and lacrosse. The extensive live betting options and strategic bet management tools positively impact the overall betting environment. However, the platform's odds comparison with international counterparts suggests room for improvement in competitiveness. Play Alberta's sportsbook demonstrates a strong foundation with potential for future growth amidst the absence of major sponsorships or partnerships.

How to Sign Up at Play Alberta Casino: A Step-by-Step Guide

Registering with Play Alberta Casino is a straightforward process. It is designed to be user-friendly and secure to allow new users to quickly start their online gaming experience. Here’s a simplified guide on how to create an account:

Additional Information

Our team found the process of creating an account with Play Alberta remarkably smooth and user-friendly. The platform's intuitive navigation and robust security measures stood out from the moment we began the sign-up to making our initial deposit and diving into the gaming offerings. With user-friendly navigation, secure technology, and a clear step-by-step process, Play Alberta ensures that new users can quickly and safely start their online gaming journey.

Play Alberta User Interface

The user interface (UI) of Play Alberta's online casino is meticulously designed to cater to both new and experienced players, ensuring a seamless navigation experience across the site. The importance of a well-structured UI cannot be overstated. It directly impacts the usability of the website and the overall player experience. Here's an in-depth look at the features that set Play Alberta's UI apart:

Clean and Intuitive Design

User Navigation

Comparative Advantage

Compared to some international online casinos, which may overwhelm users with excessive links and vibrant colors, Play Alberta's approach to UI design emphasizes simplicity and ease of use. This focus on a user-friendly interface is particularly advantageous for new players, who may find overly complex websites difficult to navigate.

User Interface and Design Rating 4.5/5

After thoroughly exploring Play Alberta's online casino interface, our assessment leads us to grant it a commendable 4.5 out of 5 rating. This evaluation is based on our firsthand experience with the platform, where we noted its strong focus on user accessibility. The platform excels in providing smooth navigation and a visually attractive design. This significantly enhances the user experience. Nonetheless, when comparing it to some global counterparts, Play Alberta slightly lags in terms of the breadth of interactive features and the innovation of its interface elements. This prevents it from achieving a perfect score.

Mobile Experience on Play Alberta

Play Alberta's approach to mobile online gambling provides users with a seamless experience directly from their smartphones. This comes despite the absence of a dedicated downloadable Play Alberta app. The decision reflects a broader trend in the iGaming industry, prioritizing accessibility and convenience for users across various devices.

Comparative Analysis

While Play Alberta does not offer a downloadable mobile app, the platform's mobile site competes favorably with other international operators that do. The quality of the mobile experience is comparable to top-rated sports betting apps, characterized by its ease of use and the availability of full features. This strategy aligns with Play Alberta's commitment to providing a convenient and accessible online gambling environment for Albertans.

Mobile Compatibility Rating 4/5

Play Alberta's mobile site achieves a 4 out of 5 rating. This signifies its effective delivery of a comprehensive mobile gambling experience without a dedicated app. The deduction from a perfect score suggests room for improvement. This includes the introduction of a downloadable app to elevate user convenience further.

Play Alberta Banking Methods

Play Alberta offers a streamlined banking experience for users who prefer traditional payment methods. The platform's approach prioritizes simplicity for straightforward and secure deposits and withdrawals.

Deposit Options

Withdrawal Options

Transaction Process for Play Alberta

Making a Deposit:

  1. Access: Log into your Play Alberta account and proceed to the banking or cashier section.
  2. Method Selection: You can select from Visa and MasterCard for deposits. Interac will soon be available to provide more options.
  3. Details Entry: Enter your card details, including the card number, expiration date, CVV, and the amount you wish to deposit.
  4. Confirmation: Review the information for accuracy, then confirm to process your deposit, which is typically instant.

Initiating a Withdrawal:

  1. Request: Visit the banking section of your account to start a withdrawal.
  2. Method Selection: Withdrawals are primarily conducted through bank transfers to your verified Canadian bank account.
  3. Amount Specification: Specify the amount you wish to withdraw, keeping in mind the minimum limit of C$10. Note that larger withdrawals may require additional verification.
  4. Completion: Confirm the withdrawal details and submit your request. The process takes 3-5 business days, after which you will receive an email notification.
  5. First-time Withdrawal Verification: If this is your first withdrawal or you are a new user, you may be asked for additional documents to verify your identity. This is in line with financial regulations and anti-fraud measures.


Compared to other Canadian sportsbooks, Play Alberta's banking options are notably limited. The absence of e-wallets, cryptocurrencies, and other modern payment solutions may deter some users. However, the inclusion of widely accepted credit/debit cards and the forthcoming addition of Interac suggest an evolving banking suite aimed at broadening user accessibility.

Banking Rating 3.5/5

We've taken a close look at Play Alberta's banking system and decided to give it a 3.5 out of 5 rating from our experience. We appreciated how the platform has worked to make transactions secure and smooth for its users. However, from our testing, we noticed that the variety of payment options could be broader to accommodate a wider range of preferences. We're hopeful that as Play Alberta grows, it will add more banking methods, which could bump up our rating. We believe such an expansion would underline Play Alberta's commitment to making the gaming experience as convenient and enjoyable as possible for everyone involved.

Play Alberta Customer Support

Play Alberta prioritizes efficient and accessible customer support to enhance user experience. The platform offers a multifaceted approach to assist users with their inquiries and issues. Customer support options at Play Alberta include the following:

Customer Support Rating 4.5/5

Following our comprehensive evaluation of Play Alberta's customer service, we assign it a solid rating of 4.5 out of 5. This rating reflects the platform's strong commitment to user support. This is demonstrated through the availability of diverse communication channels including live chat, email, and phone support. Our direct engagement with these services has confirmed Play Alberta's dedication to meeting the diverse needs of its user base. However, the minor reduction in our rating is due to delays in email communication we encountered. In our view, Play Alberta has the potential to enhance its rating further by optimizing its email response times, thereby refining an already robust customer support structure.

Responsible Gambling at Play Alberta

All online gambling sites licensed by the Alberta Gaming, Liquor, and Cannabis Commission are required to promote responsible gambling. They should provide support to players in managing their gambling behaviors effectively. Unlike strategies that rely on bonuses to attract players, the focus here is on preventing problem gambling through practical measures.

To support responsible online gambling in Alberta, the iGaming site integrates GameSense. This is a program specifically developed to aid players in making informed decisions regarding their gambling habits. The initiative provides a suite of responsible gambling tools and comprehensive information to enhance the safe and informed engagement of players within the Alberta online gambling community.

GameSense Features and Tools

GameSense is integrated directly into the website and is accessible via a dedicated section on the top tab of the iGaming site. It offers several tools to assist customers in managing their gambling activities responsibly. These include:

Through the implementation of GameSense, the iGaming site aims to ensure that gambling remains a controlled and enjoyable activity. It equips players with the resources needed to gamble responsibly.

Responsible Gambling Rating: 4.7/5

Our team has assessed the responsible gambling initiatives at Play Alberta, particularly their integration of the GameSense program, and we're impressed. We award a rating of 4.7 out of 5. This reflects our appreciation for their proactive approach to promoting responsible gambling. The comprehensive suite of tools, including deposit limits, loss limits, bet limits, reality checks, and the option for self-exclusion, demonstrates Play Alberta's genuine commitment to player well-being. The slightly less than perfect score acknowledges there's always room for improvements in player support and education. However, it's clear that Play Alberta is leading the way in responsible gambling practices within the industry.

Common Play Alberta Issues and Solutions

We continuously strive to gather and analyze data on Play Alberta and other gaming platforms to inform our readers accurately. As we explore the Play Alberta platform, we've identified a couple of common issues that users may encounter.

Understanding common issues and their solutions can significantly enhance the online gaming experience. While Play Alberta offers a robust platform, like any technology, it may occasionally face challenges. Being aware of these and knowing how to address them can help ensure a more enjoyable and uninterrupted gaming session.

Problems Issue Solution Login Difficulties Users occasionally face challenges when trying to log in, particularly during website maintenance hours. Unfortunately, the only workaround for this issue is patience. We recommend waiting until maintenance is complete and the website is operational again. Display Issues on Mobile Devices On iOS devices using Chrome, some players have reported that their screen gets cut off during gameplay. This problem seems to be browser-specific. Switching browsers could resolve the issue. Alternatively, adjusting the orientation of your phone might also offer a temporary fix.

About Play Alberta

Play Alberta was Launched on October 1, 2020, by the Alberta Gaming, Liquor, and Cannabis Commission (AGLC). It has introduced licensed online gambling solely for the residents of Alberta. It is operated by the government and designed to accommodate a wide range of entertainment needs. Play Alberta ensures a safe and enjoyable online gambling experience for its community.

When Will Play Alberta Casino Get Its First Licensed Competitors?

The Alberta Gaming, Liquor, and Cannabis Commission plans to enhance the iGaming market in Alberta by issuing licenses to a broad spectrum of operators. This initiative aims to meet the increasing demand for varied gaming options It ensures players in Alberta have access to a comprehensive array of iGaming services.

Operators such as DraftKings, FanDuel, PointsBet, LeoVegas, 888, Unibet, and Betway are anticipated to join the Alberta market. These companies are already established and licensed in other parts of Canada, including Ontario. They are known for their dependable services and attractive bonus offerings. This expansion is expected to significantly improve the iGaming environment in Alberta. It offers trusted platforms to players for a satisfying gaming experience.

Play Alberta Online Casino and Sportsbook Alternatives

Play Alberta Online Casino and Sportsbook is recognized for its comprehensive selection of casino games and sports betting opportunities that appeal to a wide audience within Alberta. However, players looking for different platforms can find several viable alternatives, each presenting distinct features and options.

Here is an overview of some notable alternatives to Play Alberta:


Editor’s Verdict: 4.4/5

Given the comprehensive offerings and strategic initiatives of Play Alberta, our overall rating stands at a solid 4.4 out of 5. Play Alberta serves as a leading example of how online gambling can be both enjoyable and beneficial to society in Alberta. Regulated by the Alberta Gaming, Liquor, and Cannabis (AGLC), it offers a safe and secure environment for players. It also supports important public services through its contributions. Play Alberta prioritizes player safety and promotes a balanced approach to gaming with a wide array of casino games and live betting options. As it adapts to user needs, it remains key to Alberta's commitment to responsible gambling and enhancing community welfare.

Despite a selection of casino games that may not rival the largest libraries out there, its offerings are diverse and thoughtfully curated to meet varied player tastes. This is complemented by an extensive sportsbook coverage. Additionally, Play Alberta's integration of the GameSense program underscores its dedication to responsible gambling and player safety. The platform's bonuses and promotions are well-structured, aiming to enhance user experience. Overall, Play Alberta is a great iGaming platform. However, improvements in the banking system's diversity and the optimization of customer support response times could elevate the platform's rating further.

Review details Reviewer: Meri Zimic Date Reviewed: November 28, 2022 Reviewed Casino: Play Alberta Editor's Rating: 3.5/5
Play Alberta 100% Match Bonus Up to $100
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Meri Zimic - Author
Meri Zimic - Author

Meri has spent the last five years planning, writing, editing and publishing content on and other GambleSites network websites. Her expertise is focused on the Canadian Betting & Online Casino space in which she reviews and compares gambling services.

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